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Seller Machine CRM by BengalOne

 

Entries Tagged as 'Uncategorized'

Automatic Personlized Messages Are Here!

August 22nd, 2008 · 51 Comments · Uncategorized

What a time saver!!!  We are very excited to release this new feature.
When you press Download Orders, and Seller Machine detects a newly delivered USPS package, a message can automatically be sent to your buyer through the eBay Messaging system.
Sending the message through eBay Messages is the most reliable way to communicate with your buyer.
The [...]

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Automated eBay Message When Package Delivered

August 16th, 2008 · 1,539 Comments · Uncategorized

We have just learned that eBay has finally changed their API to allow third party developers to send a message to the buyer before an item has ended within the eBay messaging system.
Prior to this change, this prevented Seller Machine from sending a message to a buyer that purchased a multiple quantity fixed priced listing.  [...]

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High volume Sellers work even faster

August 6th, 2008 · 51 Comments · Uncategorized

If you do a large number of transactions per day, Seller Machine just got faster.
Now you can control the number of transactions that are displayed at once.
You can have it display only five transactions per screen, and then click next to see the next page of transactions.
You can quickly jump to a specific page of [...]

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Repeat Buyers are gold. Know who they are!

August 4th, 2008 · 394 Comments · Uncategorized

Now you can identify repeat customers to your eBay store using Seller Machine.
The limitation of this feature is that it can only identify a repeat purchase if that transaction had been downloaded into the program in the past. So if the buyer purchased something two years ago, or any time prior to starting using [...]

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Custom Fields in Inventory

August 3rd, 2008 · 51 Comments · Uncategorized

Now you can add custom fields to your inventory.
If you sell shirts and want to specify this inventoried product is blue, you can add a special field called color.
This custom field can then be used later to automatically generate a block of HTML to be used and the description field when creating a listing on [...]

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Introducing Seller Machine

August 2nd, 2008 · 79 Comments · Uncategorized

We’ve finally decided the new name for Send That Follow Up Message (STFUM) will be Seller Machine.
Seller Machine will be the tool of choice for the small to medium size eBay Seller that wants to streamline their business.
The initial release of Seller Machine will include:

Inventory Management
Listing Management
Order Shipping with Endicia
Markdown Management
Package Tracking
[...]

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Inventory Management Feature

August 1st, 2008 · 50 Comments · Uncategorized

Now in version 1.0.65 you can keep track of your inventory!
Every time you download your orders, Send That Follow Up Message will automatically add new items to your inventory.
When and item is shipped, the QuantityOnHand is automatically reduced.
Here is a listing of inventory properties you can store with each of your products:

SKU
Name
QuantityOnHand
QuantityReserved
Location
UnitCost
RetailPrice
UPC
EAN
ISBN
WeightOz
Length
Width
Depth
CustomsName
CustomsWeightOz
CustomsCountryOrigin

The Location field [...]

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Increasing DSRs by refunding extra postage

July 17th, 2008 · 50 Comments · Uncategorized

Do you like to give your buyer a refund if the postage was less than expect?
If not, you might want to consider trying this. It is a great way to show your customer that you are offering very reasonable shipping and can help to increase your Detailed Seller Ratings (DSR) for Shipping & Handling [...]

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Automating Paypal Refunds

July 15th, 2008 · 50 Comments · Uncategorized

We are almost finished adding a new feature to make it very easy to give your eBay buyer a refund if they paid too much for shipping.
Griff at eBay Radio recommends sending your buyer a refund, no matter how small, if the postage ends up costing less than what they paid.
What buyer would not like [...]

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UPS Support Coming Soon

July 15th, 2008 · 49 Comments · Uncategorized

We almost finished adding support for printing UPS labels from STFUM via WorldShip.
One limitation we see is that WorldShip does not save the cost of postage with output from the shipping label. So orders shipped via WorldShip will not show the cost of postage in email messages and cannot be flagged for shipping [...]

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