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Seller Machine CRM by BengalOne

 

Entries from November 2008

Increasing DSRs by refunding extra postage

July 17th, 2008 · 50 Comments · Uncategorized

Do you like to give your buyer a refund if the postage was less than expect?
If not, you might want to consider trying this. It is a great way to show your customer that you are offering very reasonable shipping and can help to increase your Detailed Seller Ratings (DSR) for Shipping & Handling [...]

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Automating Paypal Refunds

July 15th, 2008 · 50 Comments · Uncategorized

We are almost finished adding a new feature to make it very easy to give your eBay buyer a refund if they paid too much for shipping.
Griff at eBay Radio recommends sending your buyer a refund, no matter how small, if the postage ends up costing less than what they paid.
What buyer would not like [...]

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UPS Support Coming Soon

July 15th, 2008 · 49 Comments · Uncategorized

We almost finished adding support for printing UPS labels from STFUM via WorldShip.
One limitation we see is that WorldShip does not save the cost of postage with output from the shipping label. So orders shipped via WorldShip will not show the cost of postage in email messages and cannot be flagged for shipping [...]

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Welcome to Send That Follow Up Message

July 15th, 2008 · 49 Comments · Uncategorized

Hello Everyone!
This will be your place to check what is new with STFUM.
We will discuss…

New features
Feature requests and ideas
Bugs and other issues
And anything else that’s important to you!

Remember, this product is made for you, the eBay seller.
Let’s work together to make it the best tool available for streamlining your business.
I would also like to thank [...]

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