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Seller Machine CRM by BengalOne

 

Automated eBay Message When Package Delivered

August 16th, 2008 · 1,539 Comments · Uncategorized

We have just learned that eBay has finally changed their API to allow third party developers to send a message to the buyer before an item has ended within the eBay messaging system.

Prior to this change, this prevented Seller Machine from sending a message to a buyer that purchased a multiple quantity fixed priced listing.  Our work around was to present the Seller with the eBay screen to send the message manually.

Now that eBay has removed this limitation, we are quickly working to change Seller Machine to send a bulk message to multiple buyers at once.

We will also be adding a feature two automatically e-mail the buyer during the download orders process if Seller Machine identifies a newly delivered package.  This will be a big time saver!

In a summary, the two features we will be adding are

  1. Automatically contact the buyer when a package is delivered.
  2. Automatically contact the buyer when you ship with Endicia.

Thank you everyone for your input and please feel free to leave a comment below.

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