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Automating Paypal Refunds

July 15th, 2008 · 50 Comments · Uncategorized

We are almost finished adding a new feature to make it very easy to give your eBay buyer a refund if they paid too much for shipping.

Griff at eBay Radio recommends sending your buyer a refund, no matter how small, if the postage ends up costing less than what they paid.

What buyer would not like an unexpected refund?

When you ship your orders through Send That Follow Up Message using Endicia, we save the cost of the postage for the USPS label. If it is less than want the buyer paid we show a special Refund link. This Refund link then shows a simple form for you to confirm the Refund amount which is automatically populated with the difference in postage.

Wow, it is very fast and easy! And the buyers love it!

Watch for this feature to be released soon.

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